Sr HR Systems Analyst

The Sr HR Systems Analyst will be responsible for resolving complex Tier 2 escalations related to HR transactions across Workday, Kronos, and other HR systems, supporting the full employee lifecycle.

Requirements

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field, or equivalent work experience.
• 2+ years of experience in HRIS, with strong hands-on experience in Workday and Kronos.
• Proficient with Case management systems, preferable with ServiceNow
• Expertise in HR transactions and processes across the employee lifecycle, using Workday.
• Demonstrated problem-solving skills and ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to data accuracy.
• Excellent communication and interpersonal skills, with the ability to explain complex concepts to non-technical stakeholders.
• Experience working in a shared services or customer service environment is a plus.
• Experience in a shared service center, preferably in an HR services environment
• English – Spanish Language (Oral and writing 90 % or higher), (B2+ or above).