We're committed to bringing passion and customer focus to the business. We're a global leader in liquidity performance that empowers CFOs, Treasurers and IT leaders to connect, protect, forecast and optimize their liquidity.
Requirements
- Baccalaureate in related field
- Over 5 years of experience in a support role (level 2 preferably) or professional service role.
- Fluent in Japanese and English
- Highly organized and meticulous, mutli-tasking with a focus on customer care
- Proficiency in building and maintaining positive client relationships
- Needs to be a team player and quick learner
- Experience with Salesforce, ServiceNow for Case Management is a plus
- Familiarity or experience with treasury management systems and banks is a plus
- Familiarity with SaaS software solutions is a plus
- Experience in Fintech organizations is a plus