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Support Developer - Product Technology

Join NEXT in Leicester as a Support Developer - Product Technology. Provide application support, maintain systems, and resolve issues. Requires C#/.Net, SQL Server, and ITIL knowledge. Benefits include team support and incident management.

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Application Developer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 3, 2025

Join NEXT as a Support Developer - Product Technology and provide application and operational support to product owners and customers, maintaining databases and systems, and escalating high-priority issues.

Requirements

  • Microsoft C# /.Net Framework / VB6 /.Net Core
  • Microsoft SQL Server 2008+
  • Microsoft Team Foundation Server
  • Windows/Web Applications
  • Test Driver Deployment (TDD)
  • Model View Controller (MVC)
  • Google G Suite knowledge
  • Retail Industry knowledge/experience
  • ITIL v3 Foundation in Service Management+
  • Agile Methodology
  • ITIL Incident process awareness
  • ITIL Service Request process awareness
  • ITIL Change process awareness
  • ITIL Major Incident process awareness
  • Kubernetes knowledge
  • Azure knowledge
  • SOA knowledge

Benefits

  • Support and guidance to the Application Support team
  • Incident and service request recording in ServiceNow Service Management tool
  • Data integrity and issue resolution

Requirements Summary

Experience with C# /.Net, SQL Server, Team Foundation Server, and knowledge of ITIL processes and Agile Methodology