ServiceNow

Technical Consultant

Join ServiceNow as a Technical Consultant in Tokyo. Leverage AI, collaborate, and drive solutions. Requires 8+ years experience and Japanese fluency. Benefits include equal opportunity and accommodations.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Human Resources Service Delivery
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DevOps
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Predictive Intelligence
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Customer Service Management
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
February 17, 2025

The Customer Outcomes Senior Technical Consultant is responsible for configuring ServiceNow Platform to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and technical expert in customer engagements.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Fluency in Japanese
  • Authorization to work in Japan
  • 8+ years experience as part of a professional services organization; or equivalent education/experience
  • Ability to travel up to 20%
  • Creative with comfort running projects independently
  • Success driving complex issues through analysis and resolution
  • Experience working collaboratively
  • ServiceNow certifications in aligned workflow

Benefits

  • Work Personas
  • Equal Opportunity Employer
  • Accommodations
  • Export Control Regulations

Requirements Summary

Experience in AI, Japanese fluency, 8+ years of experience, ability to travel, creative problem-solving, collaboration, and ServiceNow certifications