Job description

Posted on:
February 17, 2025
The Customer Outcomes Senior Technical Consultant is responsible for configuring ServiceNow Platform to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and technical expert in customer engagements.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Fluency in Japanese
- Authorization to work in Japan
- 8+ years experience as part of a professional services organization; or equivalent education/experience
- Ability to travel up to 20%
- Creative with comfort running projects independently
- Success driving complex issues through analysis and resolution
- Experience working collaboratively
- ServiceNow certifications in aligned workflow
Benefits
- Work Personas
- Equal Opportunity Employer
- Accommodations
- Export Control Regulations
Requirements Summary
Experience in AI, Japanese fluency, 8+ years of experience, ability to travel, creative problem-solving, collaboration, and ServiceNow certifications