Technical Product Owner

Supports Technology strategy by forming a backlog of features and user stories for use by the delivery team. Delivers and communicates service-related requirements to delivery team(s). Delivers agreed upon services in line with roadmap through effective management of delivery teams, testing, documentation etc.

Requirements

• 5 years' current experience working within a complex Technology Operations environment.
• 5 years' experience with creating documentation for communication with varied audiences.
• 2 years' experience working alongside formal compliance programs (PCI, CCPA, SOX).
• 1 years' current experience working on a Scrum and/or Agile team.
• 1 years' experience working with 3rd party Technology vendors/consultants coordinating professional services.
• Deep understanding of business requirements elicitation pursuant to specific programs/projects involved.
• Proficient in requirements gathering, business modeling, project scoping, and use case creation.
• Proficient in writing non-functional requirement.
• Expertise in utilizing standard documentation tools/utilities.
• Familiarity with networking, storage and compute technologies and support practices.
• Deadline oriented and capable of self-management.
• Strong work ethic, demonstrated attention to detail, excellent time management and organizational skills.
• Ability to work both independently and within a close team environment.
• Ability to listen to and understand business needs.
• Recommended: Experience with Kanban methodology a plus. Experience with Microsoft technologies. Experience with Azure technologies. Experience leveraging ServiceNow. Knowledge of modern application architectures and CD pipelines.

Benefits

• SmarTek21 stands at the forefront of innovation, leveraging Generative AI to power advanced data ecosystems and industry-leading conversational interfaces that transform customer interactions.
• Established in 2006, we seamlessly blend human acumen with cutting-edge artificial intelligence to tackle the most complex challenges in digital integration and data governance.