Technical Program Manager-ServiceNow (ServiceNow Delivery Manager)

Join Moderna, a pioneering team revolutionizing medicine through mRNA technology, as a Technical Program Manager-ServiceNow (ServiceNow Delivery Manager). The role requires strong technical ServiceNow expertise, a product-focused mindset, and a passion for delivering best-in-class digital experiences. The candidate will drive ServiceNow platform initiatives, build relationships with stakeholders, and ensure successful execution and continuous alignment with business priorities.

Requirements

• Bachelor’s Degree in Computer Science, Engineering, Machine Learning, or a related field OR 5 years of equivalent professional experience in lieu of a degree
• Minimum 4 years of relevant experience leading ServiceNow product initiatives with knowledge of ITSM, ITOM, ITAM, HRSD, or CSM modules
• 2+ years of job-related experience in data analysis, capacity planning, strategy, and risk management

Benefits

• Quality healthcare and insurance benefits
• Lifestyle Spending Accounts to create your own pathway to well-being
• Free premium access to fitness, nutrition, and mindfulness classes
• Family planning and adoption benefits
• Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, and a discretionary year-end shutdown
• Educational resources
• Savings and investments
• Location-specific perks and extras