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ServiceNow
Technical Support Engineer
Join ServiceNow as a Technical Support Engineer in Heredia. Leverage your AI and Java skills to resolve customer issues and enhance support experiences.
The Mothership
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 14, 2025
Technical Support Engineer responsible for resolving technical cases for customers, providing excellent customer support experiences, and understanding the ServiceNow platform and its core functionalities.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- 0-2+ years customer facing technical support experience
- Ability to troubleshoot difficult technical issues with ease and complexity
- Ability to read basic Java/JavaScript code
- Personal commitment to quality and customer service
Requirements Summary
Experience with AI, customer support, problem-solving, and Java/JavaScript code
