Technical Support Engineer for Windows

We are looking for 24/7 Technical Support Engineers for Windows. As a Windows Technical Support Engineer you will be providing technical support in infrastructure services, responding to issues and assisting in tasks.

Requirements

• Fluent in verbal & written English
• 2+ years of relevant work experience
• Practical experience administrating Windows Server 2012 and later versions
• At least basic experience troubleshooting Active Directory and related services (DNS, DHCP, FRS, DFS, KMS...)
• Hands-on experience with installation, configuration, patching and troubleshooting
• Basic Networking knowledge (DMZ, Load balancers, NAT)
• Experience in server virtualization technologies: Hyper-V, VMware ESX/ESXi and vCenter
• Ability to make hardware and software recommendations for particular cases during troubleshooting process
• A continuous learner that stays abreast with industry knowledge and technology

Benefits

• Competitive remuneration package
• Additional Medical & Life insurance
• 4 days additional paid leave (total: 24 days)
• The possibility to work entirely remotely
• Food vouchers
• Training, continuous learning and career development in the largest IT company on the market
• Unlimited access courses from a bunch of external partners for the best learner's experience (e.g., LinkedIn Learning, Udemy)
• Access to a foreign language learning platform
• Stable employment in an international company
• Advancement opportunities within the organization (a variety of interesting projects with the array of technologies and tools)
• Flexibility in work arrangement (hybrid or fully remote work, the home office culture is in our DNA)
• Workplace equipment to organize your home office (e.g., chair, desk, additional monitor, headset etc.)
• DXC Partner courses and certifications (Microsoft, SAP, ServiceNow, AWS, Google, Dell Technologies, IBM, Microfocus, Salesforce, Red Hat, VMware, Workday)
• Employee Referral Program - a financial bonus for the referrer for successful candidate recommendation
• Employee Recognition Program with points assigned by colleagues for the recognized employees (exchangeable for prizes)
• Employee Assistance Program (providing 24/7 support for employees and their families in difficult life situations)
• Opportunity to join our numerous charity and ecology-related events organized by our Employee Ambassadors team