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Peraton
Technical Trainer with Genesys Cloud CX experience
Join Peraton as a Technical Trainer specializing in Genesys Cloud CX. Leverage ServiceNow skills to train CCaaS users. Requires 5+ years experience.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 28, 2025
Technical Trainer with Genesys Cloud CX experience required for training new CCaaS users and updating internal and external training material. Travel and after-hours support may be required.
Requirements
- Fluency in English
- US Citizenship
- Public Trust clearance
- Bachelor’s Degree
- 5+ years’ relevant work experience
- Strong understanding of Contact Center and CCaaS solutions
- Experience with ServiceNow, Jira and Confluence (or Rally) systems
Benefits
- Equal opportunity employer
- Disabled and protected veterans are encouraged to apply
- Genesys Cloud CX: Professional Certificate preferred
Requirements Summary
Must be fluent in English, have US Citizenship, and 5+ years of relevant work experience with a strong understanding of Contact Center and CCaaS solutions
