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Nuffield Health
Technology Service Desk Engineer
Join Nuffield Health as a Technology Service Desk Engineer in Epsom. Leverage ServiceNow skills to enhance IT support, ensuring exceptional service. Benefits include gym membership and health assessments.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
March 19, 2025
Nuffield Health is a charity that aims to build a healthier nation by providing award-winning hospitals, leisure facilities, and community programs. As a Technology Service Desk Engineer, you will play a vital role in transforming technology services and delivering exceptional support to patients, members, and customers.
Requirements
- Bachelor's degree in a relevant field or equivalent work experience
- Proven experience in a technology service desk or support role
- Strong understanding of service management principles and ITIL framework
- Familiarity with ITSM platforms, ideally ServiceNow
- Excellent problem-solving and analytical skills
- Exceptional interpersonal and communication skills
- Passion for delivering outstanding customer service
- Ability to adapt to changing priorities in a fast-paced environment
- Continuous learning mindset
Benefits
- Free gym membership
- Health assessments
- Retail discounts
- Pension options
Requirements Summary
Bachelor's degree in a relevant field, 2+ years of experience in a technology service desk or support role, strong understanding of ITIL framework
