AppOps Analyst

We are seeking an AppOps Analyst to join our team at Interac. As a hands-on developer, you will be responsible for maintaining and supporting our highly distributed, high-performance payment system. You will diagnose and resolve infrastructure and application issues, and lead the investigation calls. The ideal candidate will have experience in Java, WebSphere, Docker, Kubernetes, and Cloud Architecture, and a strong understanding of SRE principles.

Requirements

• Understanding large-scale Java applications, database architectures, application monitoring and fault management.
• Understanding of WebSphere, Docker, Kubernetes, and Cloud Architecture.
• Troubleshooting applications by leveraging APM tools like AppDynamics/Dynatrace.
• Application support and maintenance of Java/JEE applications.
• Having an SRE mindset toward ensuring Application Availability.
• Identifying the application monitoring needs or performance issues and instrumenting them appropriately in AppDynamics and Splunk.
• Designing and instrumenting AppDynamics monitoring and tuning (health rules, alerts) for various applications.
• Understanding of Networking concepts and Network hardware.
• Investigate and find root causes through logs on Linux servers.
• Be able to write queries and pull reports on Database and Splunk.
• Integrations between AppDynamics, Splunk, PagerDuty, and ServiceNow.
• Identifying areas of automation for building self-remediation needs.
• Creating or updating performance analysis reports & dashboards, Knowledge base.
• Proposing and implementing solutions to improve application availability and reliability.
• API & Microservices technologies and containers

Benefits

• Competitive compensation
• Comprehensive benefits package
• Professional development opportunities
• Opportunity to work with a leading fintech company