Student, ICAT Infrastructure

The Co-op student, ICAT Infrastructure will be mainly involved in some upcoming Enterprise Network and Security projects, working with clients, business partners, vendors and other team members to resolve incidents/problems, perform root cause analysis, and deliver infrastructure changes across the enterprise network security infrastructure.

Requirements

• Currently enrolled in a bachelors degree program in the study of Computer or Engineering programs
• Knowledge of TCP/IP and common network protocols (LACP, OSPF, BGP etc.)
• Knowledge of DHCP, IP Helper, SNMP etc. network management protocols
• Knowledge of Cisco switch, wireless controller, router etc. LAN/WLAN/WAN Infrastructure equipment
• Knowledge of network package capture and monitoring tools PRTG enterprise, Wireshark etc.
• Knowledge of enterprise firewall and VPN remote access technologies
• Knowledge of Network Configuration Management (NCM) and Security Information and Event Management (SIEM)
• Knowledge of ServiceNow Incident and Change management
• Experience with Microsoft Visio/Power Point/Word/Excel etc. for network diagram, presentation and technical support document
• Proven organizational and time management skills
• Demonstrated strong analytical and troubleshooting skills
• Ability to learn and master new technology quickly and improve personal performance through continual self-study
• Flexibility with respect with work hours
• Proven attendance record
• Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all
• Effectively uses empathy in interactions with others
• Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy

Benefits

• Competitive salary