IFS

Associate Site Reliability Engineer (Observability) - Unified Support

Join IFS as an Associate Site Reliability Engineer in Colombo. Leverage your L1 Support experience and certifications in a flexible, innovative environment.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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Event Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Event Management

Job description

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Posted on:
 
March 4, 2025

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

Requirements

  • 1 year experience in L1 Support (Event Management/Observability/DevOps/Help Desk)
  • University degree, or equivalent professional qualifications, in Software/System Engineering, Cyber Security, Data Science, or IT operations is essential
  • Certified in Azure Certifications (AZ-900 or AZ-104), ITIL Certification, ServiceNow Certified

Benefits

  • Flexible working options
  • Innovative and inclusive work environment
  • Opportunity to make a positive impact on the world

Requirements Summary

1 year experience in L1 Support, university degree in relevant field, certifications in Azure, ITIL, ServiceNow