Santander

IT Analyst III (Process Governance)

Join Santander as an IT Analyst III in São Paulo. Leverage ServiceNow for IT asset management, incident reporting, and risk analysis. Benefits include hybrid work, training, and more.

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Direct Hire
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
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IT Asset Management
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IT Service Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
March 10, 2025

F1RST Digital Services is seeking an IT Analyst III (Process Governance) to support people and make businesses thrive. The ideal candidate will create and update incident, problem, release, and change reports, monitor and manage IT infrastructure assets, and analyze risks related to hardware and software obsolescence.

Requirements

  • Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or related areas
  • Experience in IT asset management and obsolescence analysis
  • Knowledge of PowerBI and ServiceNow

Benefits

  • Auxílio Refeição
  • Convênio Médico
  • Convênio Odontológico: Basic and Intermediate Plan
  • Vale Transporte
  • Flex Férias: 24 working days of vacation that can be divided into up to 6 times, and every 2 months worked you can already enjoy 4 working days
  • DayOff Aniversário
  • Partners of the gym: Gympass
  • Flex Working: Hybrid work model: 2 days home office and 3 days in person
  • Training platforms with over 100,000 courses
  • Career paths for your professional development
  • Flex Learning: Incentive for exclusive studies for high-performance employees
  • Childcare assistance
  • Extended parental leave program

Requirements Summary

Bachelor's degree in Computer Science or related field and 1-2 years of experience in IT asset management and obsolescence analysis