Senior, Account SE

We're looking for a Senior Account Sales Engineer to join our team at Salesforce. As a Solution Engineer, you'll be responsible for presenting our Service and Support product offerings to prospects and customers, and for developing a technical sales strategy to address their business requirements. You'll also be expected to analyze the service needs and requirements of our customers and use your service experience to recommend solutions that provide a return on investment.

Requirements

• Minimum 3 years of experience with PreSales and Services Industry
• Experience in Customer Service, Contact Centers, or Field Service industries is a plus
• Understanding of the Salesforce product suite and platform
• Knowledge of related applications, relational database and web technology
• Basic programming experience in HTML and other web based technologies is an advantage
• Workflow / BPM / integration experience
• Past experience with one or more of the following CRM solutions: ServiceNow, RightNow, Microsoft, Siebel, Oracle on Demand, SAP, Pegasystems, Back­-office / ERP systems, Cisco, Genesys, or other telephony solutions

Benefits

• Equal pay
• Employee resource groups
• Inclusive benefits