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NCR Corporation
Major Incident Manager
Join NCR Corporation in Belgrade as a Major Incident Manager. Leverage ServiceNow skills to resolve critical incidents and lead global communications.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
Governance, Risk, and Compliance
IT Service Management
Incident Management
Security Operations
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 10, 2025
NCR VOYIX is a leading global provider of digital commerce solutions. As a Major Incident Manager, you will coordinate the resolution of critical incidents, lead conference calls, and communicate with a global audience.
Requirements
- 2+ years of experience as a Major Incident Manager
- 2+ years of working experience with various IT infrastructure components
- Prior exposure to ServiceNow with a clear understanding of how tools should support incident management process activities
- Excellent communication and leadership skills
- Ability to manage crises under pressure and make quick decisions
- Knowledge of risk management, mitigation, and incident response frameworks
Requirements Summary
2+ years of experience as a Major Incident Manager and 2+ years of working experience with various IT infrastructure components
