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NCR Corporation
Major Incident Manager
Join NCR Corporation in Belgrade as a Major Incident Manager. Leverage ServiceNow skills to resolve critical incidents and enhance IT infrastructure.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
IT Service Management
Incident Management
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 10, 2025
NCR VOYIX is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. The Major Incident Manager will coordinate the resolution of critical incidents, lead conference calls, and collaborate with service owners to ensure swift resolution and root cause analysis.
Requirements
- 2+ years of experience as a Major Incident Manager
- 2+ years of working experience with various IT infrastructure components
- Prior exposure to ServiceNow and a clear understanding of how tools should support incident management process activities
Requirements Summary
2+ years of experience in Major Incident Management and IT infrastructure, prior experience with ServiceNow
