Officer - HR Operations Support Analyst 2 (Hybrid)

Citi is looking for a high caliber professional to join their HR Operations Support Analyst team as Officer, HR Operations Support Analyst 2 - Hybrid based in Taguig, Philippines. The team provides support for key areas including recruiting, diversity, global learning and talent development, benefits, compensation and employee relations.

Requirements

• 2 years relevant experience
• Knowledge in case management - ServiceNow (desirable)
• Agile Methodology and JIRA knowledge will be an advantage
• Proficient in Microsoft Office
• Ability to work under pressure and manage deadlines or unexpected changes in requirements.
• Self-motivated and detail oriented.
• Demonstrates proactivity and works effectively with minimal supervision.
• Strong organizational and time management skills.
• Demonstrated problem-solving and decision-making skills.
• Clear and concise written and verbal communication abilities.
• Analytical, research, and problem-solving skills.
• Background in Help Desk or Customer Service roles
• Knowledge in ServiceNow (desirable)
• Agile Methodology and JIRA knowledge will be an advantage

Benefits

• Access to telehealth options, health advocates, confidential counseling and more
• Access to an array of learning and development resources
• Ability to grow your career, give back to your community and make a real impact