KPMG Australia

Pre-Sales Architect - ServiceNow

Join KPMG Australia as a Pre-Sales Architect in Canberra. Leverage ServiceNow ITSM, HRSD, and GRC skills to drive client engagement. Enjoy flexible hours and growth opportunities.

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Consulting
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Entry Level
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
April 3, 2025

The Pre-Sales Architect - ServiceNow role is a full-time position in Canberra, Australia, focused on developing relationships with senior leaders across KPMG firms and clients. The successful candidate will work on identifying, proposing, and winning customer engagements based on KPMG methods and ServiceNow technology.

Requirements

  • Operate in a matrix organisation
  • Work collaboratively and influence the actions of partners and staff across the region
  • Have strong and proven technical and relationship building skills, combined with resilience, cultural awareness, and diplomacy to achieve stakeholder engagement
  • Have previous experience working within a professional service or corporate environment
  • Have previous experience with ServiceNow ITSM, HRSD and GRC and/or strong demonstrated experience with related solutions.
  • Have previous experience working in Australian federal government accounts
  • Have a track record within technical sales, with understanding of professional services markets an advantage
  • Have a growth mindset, ability to work under pressure, manage numerous projects simultaneously across multiple time zones and deliver within set timeframes
  • Have excellent interpersonal, organisational and communication (written and verbal) skills
  • Have strong and proven relationship building skills, able to engage with senior leaders with confidence
  • Have ability to collaborate, co-ordinate and facilitate work in a team environment
  • Have a strong understanding of services and relevant content across the firm
  • Have Asia Pacific cultural awareness and understanding, with previous experience of working across functions and geographies an advantage

Benefits

  • Flexible hours and locations
  • Generous paid parental leave and career breaks
  • Retail discounts
  • Health and wellbeing initiatives
  • Learning and growth opportunities
  • Salary packaging options

Requirements Summary

5+ years of experience in technical sales, professional services, and relationship building. Strong understanding of ServiceNow and related solutions