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ServiceNow
Principal Product Success Manager
Join ServiceNow as a Principal Product Success Manager in Sydney. Leverage your 2+ years of ServiceNow expertise to drive customer success in Finance and Supply Chain. Competitive salary and growth opportunities await!
The Mothership
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
DevOps
IT Asset Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 24, 2025
ServiceNow is seeking a Principal Product Success Manager to join their fast-growing Product Success team. The successful candidate will guide customers through their procurement digital transformation journeys, ensuring successful deployments of Finance and Supply Chain solutions while securing customer references.
Requirements
- 8+ years in a customer-facing role as a Solution Architect, Technical/Process Consultant, Customer Success manager, or additional related role.
- 5+ years of experience managing executive business stakeholders in a customer organization, preferred.
- 2+ years of experience with the ServiceNow platform in a technical capacity: developer, solution architect, technical consultant, or additional relevant role
Benefits
- Competitive salary
- Comprehensive benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
- Professional development opportunities
- Work-life balance and flexibility
Requirements Summary
8+ years in a customer-facing role, 2+ years of experience with the ServiceNow platform, fanatical about customer success
