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FIS
Production Support Manager
Join FIS as a Production Support Manager in London. Leverage ServiceNow skills to manage incidents, oversee teams, and enhance client relations in financial services.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 14, 2025
FIS is seeking a Production Support Manager to join their team. The successful candidate will be responsible for managing incidents for high-priority clients, overseeing multiple team members, and facilitating regular client working groups. The role requires knowledge of the financial services industry and an understanding of end-to-end systems development life cycles.
Requirements
- Knowledge of the financial services industry
- Knowledge of Cards processing
- Familiarity with production support processes and the ServiceNow tool
Benefits
- A multifaceted job with a high degree of responsibility
- A modern, international work environment
- A broad range of professional education and personal development possibilities
- A competitive salary and benefits
- A variety of career development tools, resources and opportunities
Requirements Summary
Knowledge of financial services industry, Cards processing, and production support processes
