ServiceNow Administrator

Are you a purpose-driven ServiceNow Administrator seeking to join Dreamers, Drivers, and Doers who serve the Veterans that have protected our Freedom? TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

Requirements

• Strong knowledge of ServiceNow ITOM modules such as Now Assist for ITOM, CMDB, Discovery, Service Mapping, Event Management, and Service Reliability Management.
• Ability to conduct system analysis and design ITOM solutions tailored to meet business needs.
• Experience in developing and implementing ITOM solutions, including configuration and customization of ServiceNow platforms.
• Skills in identifying opportunities for process re-engineering and implementing best practices to improve IT operations.
• Excellent communication and collaboration skills to work effectively with developers, testers, and other stakeholders.
• Able to handle Change Control process, SECOPS module, Project Portfolio Management, Financial Management and Additional OIT requests.
• Ability to conduct training sessions and facilitate knowledge transfer to ensure smooth adoption of ITOM solutions.
• Experience with Service Now to manage and support Workflows, Reports, Dashboards, SSL Certificates, Performance Analytics.

Benefits

• Above Industry Healthcare Benefits
• Remote Working Options
• Paid Time Off
• Training/Certification opportunities
• Healthcare Savings Account & Flexible Savings Account
• Paid Life Insurance
• Short-term & Long-term Disability
• 401K Match
• Tuition Reimbursement
• Employee Assistance Program
• Paid Holidays
• Military Leave