Cask

ServiceNow Service Delivery Manager (Operations)

Join Cask as a ServiceNow Service Delivery Manager, overseeing operations and ensuring client satisfaction. Requires 5+ years in consulting, ITIL cert. Benefits include training and growth opportunities.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 24, 2025

As a Service Delivery Manager at Cask, you will oversee ServiceNow Operational Services for clients, identify strategic opportunities, and ensure high client satisfaction. Collaborative leadership, communication skills, and proactive problem-solving are essential.

Requirements

  • Minimum of 5 years of consulting experience with a focus on project management and business analysis
  • Previous experience in SaaS engagements, ServiceNow, and Service Delivery Management
  • ITIL certification is required; PMP or PgMP certification preferred

Benefits

  • Robust benefits package
  • Paid training, including ServiceNow certifications
  • Opportunities for career development and growth

Requirements Summary

5+ years of consulting experience, ServiceNow and ITIL expertise, and leadership skills