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Manulife
ServiceNow Solutions Engineer
Join Manulife in Toronto as a ServiceNow Solutions Engineer. Leverage your ServiceNow expertise to design and implement solutions. Benefits include health insurance and retirement plans.
Direct Hire
Mid-Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Customer Service Management
Human Resources Service Delivery
IT Operations Management
IT Service Management
Incident Management
Integration Hub
Service Catalog
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
March 13, 2025
As a ServiceNow Solutions Engineer, you will be responsible for the strategic design and implementation of ServiceNow solutions across our organization. You will work closely with stakeholders to understand business requirements and translate them into scalable, efficient, and effective ServiceNow architectures.
Requirements
- Extensive experience with the ServiceNow platform, including custom application development and integration.
- Proficiency in scripting languages used within ServiceNow, such as JavaScript, GlideScript, and AngularJS.
- Strong understanding of ServiceNow modules, including ITSM, ITOM, HRSD, CSM, and other relevant applications.
- Experience with ServiceNow integrations using REST and SOAP APIs.
- Solid understanding of relational databases and data modeling, including experience with MySQL or similar databases.
- Expertise in ServiceNow's Flow Designer and Workflow capabilities.
Benefits
- Health insurance
- Dental insurance
- Mental health insurance
- Vision insurance
- Short-term disability insurance
- Long-term disability insurance
- Life insurance
- AD&D insurance
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans
- Financial education and counseling resources
- Paid time off program
- Holidays
- Vacation
- Personal days
- Sick days
- Statutory leaves of absence
Requirements Summary
Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience; ServiceNow Certified System Administrator (CSA) is highly preferred; Minimum of 5+ years of experience as a ServiceNow Developer or equivalent role
